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User Access Management - Block Access

You can configure access block by device or user via BACKND Console -> User Access Management -> Access Block.

Options available for search are Period, Type/Status, and Target.

  • For Search Period, you can set it in days, up to three months.
  • For Type, you can select a user or a device.
  • For Status, you can select All/Blocked/Unblocked.
  • In Target, you can enter a user number or a nickname. (When using the multicharacter function, you can only type the user number.)

Search users​

You can check the list of access-blocked users when searching with the Type set to User.

  • Device information If a user has information about two or more owned devices, see the Device Information column and click the "Details" icon to see the details.

Search devices​

You can check the list of access-blocked devices when searching with the Type set to Device.

Block access - user​

Enter the information of the user to block and the period of/reason for blocking.

  • In Target, enter a user number or a nickname. (When using the multicharacter function, you can only type the user number.) Users who are already registered or are non-existent cannot be registered. This is a mandatory field.
  • In Period, enter the period of block in days. The user is blocked starting the day after the date of registration. This is a mandatory field.
  • If you select Delete rank upon block, the user's ranking information is deleted as they are blocked.
  • In Reason, you can enter up to 20 characters. This is an optional field.

Block access - device​

Enter the information of the device to block and the reason for blocking it. (Only the devices of users who logged in using SDK 5.9.0 or above can be blocked.)

  • Search for the Target user whose device will be blocked. You can enter a user number or a nickname. This is a mandatory field. (When using the multicharacter function, you can only type the user number.)
  • Once the user is searched, you can select a device to block in Device. This is a mandatory field, but you cannot select devices that have already been blocked.
  • In Reason, you can enter up to 20 characters. This is an optional field.

Modify access block​

You can modify the Reason field of an access block case.

Unblock users/devices​

Select (check box) the user/device to unblock and click the Unblock button to undo the block. (Block will be switched to Unblock, and the record will be maintained.)

Download the access block list as CSV​

After setting the search period, if the results show, you can download the access block list as a CSV file.

Remove blocked users/devices​

Select (check box) the user/device to unblock and click the Remove button to remove the access block history.